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Designing for People

by the LSC PR Committee

Andrea AmesInternationally noted information developer Andrea L. Ames, M.S. will address a joint meeting of the Society for Technical Communication's (STC) Lone Star Chapter (LSC) and the Dallas-Fort Worth Chapter of the Usability Professionals' Association (UPA). The dinner meeting is scheduled for 6:30 p.m. Wednesday, October 8, 2003 at the Crowne Plaza North Dallas/Addison Hotel, 14315 Midway Road, Addison, Texas.

"Information should become transparent. Users shouldn't have to think about what they are reading," said Ames. In her presentation "Designing for People: Human Factors for Technical Communicators," Ames will describe some basics of human factors and then demonstrate the impact of two important factors on information design and architecture.

Ames explains that "human factors" are those characteristics of users that influence or affect their experiences while using our products-the way users think, solve problems, and learn, as well as their background, past experiences, and attitudes.

"Andrea is one of our favorite speakers. She is so entertaining that you won't even realize how much you've learned!" enthuses LSC President Debbie Wiles. "As user advocates, we are the user's first line of defense against the chaos behind the scenes. If we don't consider how our products are used, who will?" adds Wiles.

Paul Sherman, President of the DFW Usability Professionals' Association, is looking forward to this joint meeting with STC. "While there is some overlap in our professional skill sets," he says, "we appreciate this opportunity to learn from a speaker who addresses issues that affect both professional organizations."

Ames, a technical communications expert with more than 19 years' experience, specializes in user-centered product interfaces, online information architecture and design, interaction design, and usability. A Senior Information Developer with IBM, Ames also teaches at several universities. Ames is an Associate Fellow with STC and a member of the STC International Board of Directors (She will be President in 2004-05.).

The October 8 meeting is open to visitors. Registration and networking begin at 5:45 p.m., dinner at 6:30 p.m., and the program at 7:30 p.m. To attend, you must register by 5:00 p.m. on Monday, October 6. You may register by either calling 972-558-1622 or visiting the LSC Web site at www.stc-dfw.org.

Costs for the dinner and program are $20 for STC and $25 for non-members. You may attend the program only at no cost, but you must register in advance.

Hope to see you there!

See Also

About Technically Write

South of the Red

Letters to the Editor

The Wiles Files: It's All About the User

You Be the Judge

Human Factors Architects!

The Many Hats of Suzanne Saxe

Understanding Yourself in the Workplace

Curiosity vs. Assumptions

Chapter Chaparral

Regional Roundup

Society Stockade

Educational and Networking Opportunities

Recommended Reading

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